Refund Policy

Effective Date: 03 January 2026

At Zoyizo, customer satisfaction is important to us. This Refund Policy applies only to digital products sold directly by Zoyizo. Products purchased through affiliate links are governed by the refund policies of the respective third-party vendors.

1. 30-Day Money-Back Guarantee (Zoyizo Products Only)

We offer a 30-day money-back guarantee on our own digital products under the conditions outlined below.

You may request a refund within 30 days from the date of purchase if you face a genuine issue related to product access or delivery.

No unnecessary questions will be asked once eligibility is verified.

2. How to Request a Refund

To request a refund for a Zoyizo-owned digital product, please contact us at:

šŸ“§ Email: zoyizoofficial@gmail.com

Please include the following information in your email:

  • Registered email address used during purchase

  • Order ID

  • Payment confirmation or screenshot

Once we receive and verify the required details, your refund request will be reviewed.

3. Refund Eligibility Conditions

A refund will be approved only if:

  • You did not receive access to the digital product via email or WhatsApp, and

  • Access could not be delivered through either method even after verification

If access cannot be provided after confirmation, a full refund will be issued.

4. Non-Refundable Cases

Refunds will not be provided in the following situations:

  • Access to the product has already been successfully delivered

  • Issues arise due to an incorrect or incomplete email address provided by the customer

  • The customer fails to check their inbox or spam/junk folder after delivery

  • Refund requests are made after the 30-day refund period

5. Refund Processing Time

  • Approved refunds are processed within 5ā€“7 business days

  • The refunded amount will be credited back to the original payment method

6. Affiliate Product Refunds (Important)

Zoyizo may promote third-party products through affiliate links.

  • Zoyizo does not handle refunds, payments, or access issues for affiliate products

  • Refunds for affiliate purchases are subject to the vendorā€™s or marketplaceā€™s refund policy (e.g., ClickBank, WarriorPlus, JVZoo)

For affiliate product refunds, please contact the official vendor or platform where you completed your purchase.

7. Contact Information

For refund-related questions regarding Zoyizo products, contact us at:

šŸ“§ Email: zoyizoofficial@gmail.com
šŸŒ Website: https://zoyizo.com/